Transcription Rate begins at $1 per minute of recording for one-person recordings or dictations.

Our transcription pricing takes into account total length of the recording, turnaround time required and no. of speakers.

Additional charges may apply to specialized topics with lots of scientific or technical terms.

• Delivery Guarantee

  Turnaround time is calculated based on business days.

  Orders placed on weekends and holidays will also be processed the next business day.

  In order to qualify for our Same Day delivery guarantee, recordings cannot exceed 60 minutes and must be free of background noise, crosstalk, inaudible speakers, static and specialized terminology.  ‘

  In order to qualify for our 1, 2 and 7 days delivery guarantee, recordings cannot exceed two hours.

  Longer recordings may not be guaranteed for delivery by the turnaround deadline.

  Turnaround times apply to individual files in an order. If you have an order containing a file exceeding the guaranteed file length, and another that does qualify, only the shorter item will qualify for the delivery guarantee.

  Audio Requirements

  We offer a number of turnaround options so you can find a solution that works best with your timeline. We guarantee that work will be completed within your chosen turnaround time as long as provided recordings meet the following requirements:

  • Audio must be as high quality as possible
  • Recording should be free of background noise, crosstalk or defects
  • Recordings must only contain English
  • Recordings cannot exceed specified time limits
  • Recordings should involve number of speakers specified on Order
  • Dialogue should not contain a lot of jargon or specialized terms
  • Recordings must be in any supported file format including AIF, AVI, MP2, MP3, MP4, MOV, MPG, WAV, M4A, WMA, MPEG, MPG, MP4, SWF, MOV, FLV, AVS, M4V, VOB

• Quality Guarantee

  If we do not deliver what we promised, we’d be more than happy to correct the issue or refund your purchase. Simply contact us within 7 business days of receiving your transcript with the details of the issue. All recordings must meet our audio and order requirements to qualify for a refund.

  If you have questions about our services or pricing, please contact us at su[email protected]. We look forward to hearing from you!

  Optional Enhancements

  We also offer additional features that enhance your transcriptions. Prices for each feature are as follows:

  TIMESTAMPS:  Have our transcribers place timestamps at every speaker change or at two-minute intervals (your choice).  $.25 addl. per minute

  CLEAN READ:  Have our transcribers edit your transcript for readability and print-ready documents.  We ignore all non-verbal sounds, correct grammatical errors, slangs, interruptions and change of thoughts, verbal ticks such as ums, ahs, like and you knows are not typed.  $.25 addl. per minute

  VERBATIM:  Have our transcribers capture non-verbal communication cues like laughter, pauses, “ums” and “ahs”.  $.25 addl. per minute