Frequently Asked Questions
01. How to place an order?
Please go to our Order page, fill in your details and information regarding your project including total length of your audios that you are sending us for transcription or translation, as they case may be, style of transcription and any further options you may have.
Please use a working email. We will use your email to deliver your transcripts.
02. How do I make payment?
Once your project is received, we will assess your requirement and confirm your cost. You are required to make payment as confirmation of your project. Payment is via Paypal.com. It is secure and confidential. Paypal is trusted by millions of businesses and individuals.
03. Can I simply send in requests via email?
Yes. Once we establish your requirements, you can send your requests directly to us via email at [email protected] on a daily basis. This allows for faster processing of your projects and orders.