Posted by Carey Suante in Case Studies, Feature
on Mar 9th, 2013 | 1 comment
We Love Happy Customers – Customers who Love our work
I work in the marketing department at Unist Inc. and we regularly shoot videos for our company. We were looking for a professional transcription service to transcribe our videos when we found TranscriptionPRO. TranscriptionPRO is easy to work with, professional, and affordable. They always meet our deadlines and deliver quality transcripts. We recommend TranscriptionPRO to anyone looking for a professional transcription service. – Adam Freytag, Unist, Inc.
I don’t want to blow my own horn and say that we’re the best professional transcription agency. But we do have the best clients, for sure.
Recently, we were working hard on some videos by Unist, a world leader in the design and manufacture of fluid application systems for the industrial market. We were able to produce quality transcripts on time and Adam, was happy to provide us with a testimonial.
How TranscriptionPRO produces quality transcripts
The Unist transcription project has become one of our recent favorite projects.
Although the subject matter or topic of content was not something we’re familiar with before TranscriptionPRO transcribers learnt fast and adapted to the language of the industry.
As with any other project here’s how we transcribe the best transcripts.
- First, we researched the client. The first thing we do is google Unist. Once we found the Unist website we went to every page possible on their website to learn whatever we can. We familiarize ourselves with the Unist products and solutions. We quickly learnt they’re a market leader in their industry. A very innovative and creative organization.
- Secondly, we quickly assigned all Unist videos to our seasoned transcribers and instructed them they are to be transcribed on priority basis to meet the short deadline. This is made possible by our online transcription workflow management system. We had other projects going on at that particular time. So, it took a bit of juggling and moving around.
- Of course, most importantly, it’s our commitment to quality and efficiency that guides us through all our transcription projects for our clients. We’re happy to take on one-off projects but we believe in building relationships.
The result is for all to see – our latest client testimonial. ”…TranscriptionPRO is easy to work with, professional, and affordable. They always meet our deadlines and deliver quality transcripts…”
Thank you, Adam, for acknowledging our hard work and recommending our quality transcription service to others. We value your feedback and thoughts on our work.